Last Updated: 15 February 2026
These Terms and Conditions ("Terms") govern your use of this website (carmechanicstrathfield.com.au) operated by Novo Digital Agency Pty Ltd ("we", "us", "our").
By accessing or using this website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use this website.
1. Definitions
"Website" means carmechanicstrathfield.com.au and all associated pages and content.
"Service Provider" means the independent automotive service business we connect you with, operating at 23 Cosgrove Rd, Strathfield South NSW 2136.
"Services" means the mechanical repairs, servicing, inspections, and related automotive services advertised on this website and provided by the Service Provider.
"You" or "User" means any person who accesses or uses this website.
2. Nature of Our Business
Important: Novo Digital Agency Pty Ltd operates this website as a lead generation and marketing service. We do NOT provide the mechanical services advertised on this website.
Our Role:
- We operate and maintain this website
- We collect enquiries from potential customers
- We connect customers with the Service Provider
- We receive a referral fee from the Service Provider for this service
Service Provider's Role:
- The Service Provider is an independent business
- They provide all mechanical services, repairs, and inspections
- They are responsible for service quality, pricing, and customer service
- They handle all bookings, appointments, and service delivery
3. Use of This Website
Permitted Use:
You may use this website to:
- View information about automotive services
- Submit enquiries for services
- Contact the Service Provider
- Book appointments
Prohibited Use:
You must not:
- Use this website for any unlawful purpose
- Submit false or misleading information
- Attempt to gain unauthorised access to any part of the website
- Transmit viruses or malicious code
- Copy, reproduce, or distribute website content without permission
- Use automated systems (bots, scrapers) to access the website
- Impersonate another person or entity
- Interfere with the proper functioning of the website
Consequences:
We reserve the right to suspend or terminate your access to the website if you breach these Terms.
4. Enquiries and Bookings
Submitting an Enquiry:
When you complete an enquiry form or call the phone number displayed on this website, you:
- Consent to your information being shared with the Service Provider
- Authorise the Service Provider to contact you
- Understand that we receive a referral fee for connecting you
What Happens Next:
- We pass your details to the Service Provider
- The Service Provider will contact you directly
- You arrange your booking directly with the Service Provider
- All service agreements are between you and the Service Provider
No Obligation:
Submitting an enquiry does not obligate you to proceed with any services. You are free to decline when the Service Provider contacts you.
5. Pricing and Payments
Indicative Pricing:
Prices displayed on this website (e.g., pink slip $42, car service from $199) are indicative only and based on standard pricing for the services.
Final Pricing:
- Final pricing is determined by the Service Provider
- Prices may vary based on your specific vehicle and requirements
- The Service Provider will provide a quote before commencing work
- Always confirm pricing directly with the Service Provider before proceeding
Payment:
All payments are made directly to the Service Provider. We do not process payments or handle financial transactions for services.
6. Service Delivery
Service Standards:
The Service Provider is responsible for:
- Quality of workmanship
- Timeliness of service
- Parts and materials used
- Service warranties and guarantees
- Compliance with Australian automotive standards
- Customer service and communication
Our Responsibility:
We are responsible ONLY for operating this website and connecting you with the Service Provider. We are NOT responsible for any aspect of the service delivery.
7. Cancellations and Refunds
All cancellations, refunds, and service-related disputes must be handled directly with the Service Provider. We have no involvement in these matters.
Contact the Service Provider:
- Phone: (02) 8074 5449
- Address: 23 Cosgrove Rd, Strathfield South NSW 2136
8. Limitation of Liability
To the Maximum Extent Permitted by Law:
Novo Digital Agency Pty Ltd is NOT liable for:
- The quality, safety, or legality of services provided by the Service Provider
- Any loss, damage, or injury arising from services provided by the Service Provider
- Delays, cancellations, or non-performance by the Service Provider
- Errors or inaccuracies in pricing, availability, or service descriptions
- Any direct, indirect, incidental, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Vehicle damage or mechanical failures
- Personal injury or property damage related to services
No Warranties:
We make no representations or warranties about:
- The Service Provider's qualifications or capabilities
- The suitability of services for your particular needs
- The accuracy of information on this website
- Uninterrupted or error-free website operation
Australian Consumer Law:
Nothing in these Terms excludes, restricts, or modifies any rights you have under the Australian Consumer Law or other applicable laws that cannot be excluded.
9. Indemnification
You agree to indemnify and hold harmless Novo Digital Agency Pty Ltd, its directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your use of this website
- Your breach of these Terms
- Your violation of any law or third-party rights
- Disputes between you and the Service Provider
10. Intellectual Property
Website Content:
All content on this website, including:
- Text, graphics, logos, images
- Design, layout, and structure
- Code and software
- Trademarks and branding
is owned by or licensed to Novo Digital Agency Pty Ltd and protected by Australian and international intellectual property laws.
Restrictions:
You may not:
- Copy, reproduce, or redistribute website content
- Modify or create derivative works
- Use content for commercial purposes without permission
- Remove copyright or proprietary notices
Limited License:
We grant you a limited, non-exclusive, non-transferable license to access and use this website for personal, non-commercial purposes only.
11. Third-Party Links
This website may contain links to third-party websites (e.g., Google Maps, Facebook). We are not responsible for:
- The content of third-party websites
- Privacy practices of third-party websites
- Services or products offered by third parties
Your use of third-party websites is at your own risk and subject to their terms and conditions.
12. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy.
13. Accuracy of Information
We strive to ensure information on this website is accurate and current. However:
- Information may become outdated
- Errors or omissions may occur
- Services and pricing may change without notice
- We make no guarantees about accuracy or completeness
Always verify critical information directly with the Service Provider.
14. Service Availability
Geographic Limitations:
Services advertised are available in Strathfield and surrounding suburbs including Homebush, Burwood, Concord, North Strathfield, Enfield, Croydon, and Ashfield.
The Service Provider may decline to service areas outside their coverage zone.
15. Complaints and Disputes
Service Complaints:
All complaints about services must be directed to the Service Provider:
- Phone: (02) 8074 5449
- Address: 23 Cosgrove Rd, Strathfield South NSW 2136
Website Complaints:
For complaints about this website only, contact:
- Email: [email protected]
Resolution:
We will attempt to resolve complaints within 30 days. If unresolved, you may seek independent dispute resolution or legal advice.
16. Force Majeure
We are not liable for any failure to perform obligations under these Terms due to circumstances beyond our reasonable control, including:
- Natural disasters
- Government actions or regulations
- Internet or telecommunications failures
- Strikes or labour disputes
- Acts of war or terrorism
17. Severability
If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will continue in full force.
18. Entire Agreement
These Terms, together with our Privacy Policy and Disclaimer, constitute the entire agreement between you and Novo Digital Agency Pty Ltd regarding your use of this website.
19. Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.
20. Assignment
You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations to any third party without restriction.
21. Governing Law and Jurisdiction
These Terms are governed by the laws of New South Wales, Australia.
Any disputes arising from these Terms or your use of this website will be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.
22. Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this website with an updated "Effective Date."
Your Responsibility:
You are responsible for regularly reviewing these Terms. Continued use of the website after changes constitutes acceptance of the modified Terms.
Notification:
For material changes, we will endeavour to provide notice through a prominent announcement on the website.
23. Termination
We may terminate or suspend your access to this website at any time, without notice, for any reason, including:
- Breach of these Terms
- Fraudulent or illegal activity
- Abuse of the website or services
- At our sole discretion
Upon termination, your right to use the website ceases immediately.
24. Contact Information
For questions about these Terms:
Novo Digital Agency Pty Ltd
Email: [email protected]
For service-related enquiries:
Contact the Service Provider directly:
Phone: (02) 8074 5449
Address: 23 Cosgrove Rd, Strathfield South NSW 2136
25. Acknowledgement
By using this website, you acknowledge that:
- You have read and understood these Terms
- You agree to be bound by these Terms
- You understand that Novo Digital Agency Pty Ltd operates a lead generation service only
- You understand the Service Provider is an independent business
- You consent to your information being shared with the Service Provider
- You accept that all service agreements are between you and the Service Provider